Meet the Smart Marketing Team

Olivia Hensley founded Smart Marketing in 2004. She holds a Master’s Degree in Media Relations/PR and has over 30 years of experience in the field of sales and marketing. When not managing Smart Marketing’s daily operations or her wildly talented marketing team, Olivia is managing her home team, which includes her patient husband Steve, her children Jace, Jillian, and Joey; their dogs Charlie and Tommy, and their three cats whom are anti-social by nature and have asked to have their names withheld. In her spare time, Olivia enjoys spending time with her family, CrossFit, traveling, cooking, and occasionally holding baby goats.

Tawnia Collins is a native of Arizona and currently lives in Queen Creek with her husband, Patrick, and their 5 dogs Chi Chi, Grace, Nico, Hope, and Max. They have also become “Lollie and Pops” to their grandson Mannix and granddaughter Brinley.  She has been a Web Developer for a little over 9 years, among a myriad of other skill sets.  While having no formal degree, she has gained her web development experience from on-the-job training and has honed her skills by taking training classes.

When Tawnia is not working and spending time with her family, she volunteers and fosters for a local animal rescue, Back the Blue Pet Rescue. She gets great fulfillment in finding animals their furever home.

Nicole Berning earned her Bachelor’s degree of Fine Arts, concentrating in painting and graphic design, from Alfred University in 2014. Outside of being creative, Nicole’s other passion in life is traveling. She has lived and/or studied in several countries including Japan, Spain, Costa Rica, and South Korea (and taken backpacking trips to even more). In December of 2016, she joined the Smart Marketing team as a Graphic Designer and has since honed more skills in web development, video editing, SEO and more.

Nicole recently married her soulmate travel companion in October 2023. She and her husband, Steve, live in Buffalo, NY together with their 2 dogs and 2 cats.

Gretchen Richards earned her Master’s Degree in Occupational Therapy from Russell Sage College in 2001. She soon found, however, that her real passion was not in the medical field, but in organizing, writing, editing, and paying attention to details. This led her to Smart Marketing where she uses her writing and editing skills to help clients achieve their marketing goals through blogs, social media, and other outlets. When not working, she enjoys reading, gardening, traveling with her husband and two sets of twins, and learning something new every day.

Grace Wilber is a graphic artist based out of central New Jersey. When Covid closed the store where she worked full-time in 2020, she decided to go back to school to pursue her love of all things design, graduating with a certification in Web Design. She lives for the warm weather, when you can most likely find her at the beach with a book and an iced coffee.